Some Thoughts on Customer Empowerment
Which is the better customer. The one who depends on you or the one you teach to depend on themselves?
Compliance vs. Commitment
Are you committed to a new approach, or are you just compliant? There’s a world of difference and it’s all explained by broccoli.
Why Companies suck at Communities
Companies struggle with building effective communities. Here’s some of the most common reasons why.
Productive on a short Thanksgiving week
Preparing for a long holiday? There are steps you can take to make sure you keep that productive wheel turning.
